Frequently Asked Questions
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Find answers to common questions about our tours
Open Trip (Shared Tour) means you will be joining other travelers on a shared boat. This is more budget-friendly and a great way to meet new people. Our Fullday Open Deck Sharing departs daily with no minimum quota.
Private Trip means you have the entire boat exclusively for your group. You can customize the schedule and itinerary according to your preferences. Ideal for families, groups of friends, or honeymooners who want privacy.
Private Trip means you have the entire boat exclusively for your group. You can customize the schedule and itinerary according to your preferences. Ideal for families, groups of friends, or honeymooners who want privacy.
No, entrance tickets are typically NOT included in our tour packages. Tickets must be purchased separately and the price varies depending on your nationality and the destinations you visit. Our team can assist you with ticket information and the purchase process.
Your safety is our top priority. Tour programs may change at any time due to weather conditions. If the weather is not suitable for sailing, we may:
- Adjust the itinerary to visit safer destinations
- Reschedule to another date (subject to availability)
- In extreme cases, cancel the trip with full refund
Our standard packages typically include:
- Hotel to Port round-trip transfer
- Live on Board boat with AC cabin (for multi-day tours)
- Captain, crew, and chef
- All meals during the trip
- Mineral water
- First aid kit
- Tender/dinghy boat
Booking is easy! You can:
- Fill out our online booking form with your preferred tour, date, and number of participants
- Contact us directly via WhatsApp for faster response
- Our team will confirm availability and send you a quote
- Pay the deposit to secure your booking
- Receive confirmation and detailed itinerary
Prices may change based on boat availability on your booking date. We always confirm the final price before you make any payment. Prices can also change if:
- There are significant changes in fuel prices
- You request additional destinations or services
- Pickup/drop-off location is beyond the standard area
The meeting point depends on your tour location. For Labuan Bajo tours, we provide hotel pickup in Labuan Bajo town area. For Bali tours, we coordinate meeting points based on your location. Our driver will pick you up from your hotel and take you to the departure point. After the tour, we will drop you back at your hotel or preferred location.
Basic snorkeling equipment (mask and snorkel) is usually available on the boat. However, for hygiene and comfort, we recommend bringing your own snorkeling gear. Life jackets are always provided for your safety. If you need to rent equipment, please let us know in advance.
The trek to Wae Rebo village takes approximately 2 hours one way through forest and mountain trails. The path can be steep and slippery, especially during rainy season. You will be accompanied by a local guide and porter. We recommend:
- Good physical condition (moderate fitness level)
- Comfortable hiking shoes with good grip
- Light backpack with essentials
- Rain jacket (weather can change quickly)
We accept various payment methods:
- Bank transfer (BCA, Mandiri, BNI, BRI)
- Digital wallets (GoPay, OVO, Dana)
- Cash payment (upon arrival)
Still Have Questions?
Our team is ready to help you with any inquiries.